Testimonials

Our company is based on an old fashioned business attitude that puts customer satisfaction OUR #1 PRIORITY!

To whom it may Concern,

I first received the name of your company from Digi-International as a business in the area they would recommend to work on our system.

When I called to inquire, I was greeted and treated warmly and professionally. It is such a pleasure to speak with a 'REAL Person' from start to finish. Amanda and Shelby are, in my opinion, outstanding in terms of telephone customer service.

The 'Frosting on the cake', however, belongs to Tash - your service Tech for his absolute professional and personable manner in which he assesses a Situation, formulates a game plan, thoroughly explains the repair, completes the repair and leaves the repair area better and cleaner that he found it! I am impressed with Tash's ability to really listen to the customer and be able to respond in a mannor that assures the customer he totally understands what they are telling him.

Based on my experience of your exceptional personnel and services, I will not hesitate to continue to use Accurate Electronics for my Digi-Tech, Security and CCTV needs and recommend you highly to the other Storage Facilities in my Synergy Storage Group.

Best Wishes for continued Success!

Nancy Pedersen-Gac General Manager FishHawk Storage

Derik,

I wanted to let you know how impressed we are with your staff, from first person that answers the phone to the Tech that comes out to perform service, it is always prompt, professional and courtious. It is an absolute pleasure working with a company like yours.

I have worked with many contractors and vendors over the years and I can honestly say I have never found a more trustworthy and honest company as yours. I wanted to share something with you, we had a board meeting the other night to approve a repair quote and one person in the room asked if we were going to get other bids for the repairs. Everyone in the room stood up and all at once said, "NO" "Accurate Electronics is the only vendor we will not get rid of. We have the Best Gate company and we don't need to look any further"!

Just wanted to let you know how our association feels about your company!

Sincerely,

Theresa Corrado Oaks at River Ridge

Amanda,

I wanted to take a moment to give you feedback with our experience so far with Accurate Electronics. We have been dealing with our current entrance gate issue for well over several months now, prior to reaching out to your company, not to mention other gate issues. We have been through 2 other gate service companies that are in the area (I will not name names), with most of the same recurring issues. What has come to surface is that all of the issues that we have had were multiple layers. Some was the equipment and most importantly, the other was the ability of the field technician that comes to trouble shoot and cary the ability to think not only for themselves but critically.

I would like to thank you for sending Milan out to service our needs. Milan has been fully focused on listening to our problems and then tackling the issue versus the other companies just coming and ripping things out and replacing items without even trouble shooting. I can tell that Milan takes great pride in his work and his customer's needs. In fact, on of the times Milan was here on a service call it started to rain. He was determined and focused on staying to complete the problem. In the past with other Gate companies, I experienced them being here in the same scenario and it raining. They loaded up and left to come back another day, and had the audacity to charge us for the return trip charge to finish the job they left uncompleted.

Bottom line, Milan is a good guy and has been a value to Buckingham. Thank you for sending him to correct our problems. I am sure you guys see the same customer focus and needs based approach that he displayed to us all the time. he should be commended for a job well done.

I know people always take the time to complain and tell others how disappointed they are, but never take the time to say thank you and tell someone how well they have performed. I would ask that you share this with Milans Supervisor.

We look forward to continuing our relationship with Accurate Electronics and having our gates serviced.

Thank you,

Andreas Tziotis, Buckingham HOA, President

Derik, Thank you so much for your time and trouble. I also wanted to reiterate how impressed I was with your service Tech.... First Class!

Lorna Alexander

Milan is absolutely wonderful! The best service I have had since I moved here.

Sincerely, Randy Jacobson

Nick Milan was here and as always did a fantastic job. I just can not tell you enough how wonderful your company is and how fantastic your employees are! It is such a pleasure doing business with all of you! Thanks again Theresa

Subject: RE: Isles of Palmer Ranch ; Service Authorization from Accurate Electronics

Thank you. Ill send it over shortly. By the way, Jeff is fantastic!!! He took such could care of us and has the best customer service skills!

Casey Grigsby, CAM Argus Property Management, Inc. 2477 Stickney Point Road, Suite 118A Sarasota, FL 34231

Derik,

I wanted to let you know that we appreciate the service we have recieved from your company on our DSX System. Prior to finding you we used two other DSX Dealers in the Tampa Bay Area and they could never figure out our issues or provide the technical service you do. You should really advertize more because you by far are the Best DSX Dealer in the Tampa Bay area!

E-Solutions Tampa

Hi Derik 

Just wanted to thank you for your service.

We got another no charge invoice from you and we really appreciate your looking into and solving that problem with our board president not being able to log in without cost to us.

This just re-affirms what nice folks you are and what a good company yours is to deal with. I am including a mention of this in my management report this month.

By the way, we are looking at the possible need to upgrade the computer here in the office. In that event we will have to decide whether to stay with Windows XP or move to Windows 7. Bonnie Parham from CA says some gate operating systems require XP.

Since we are still looking at a gate with you, we will need to consider this? If so what is the answer?

Barb Barbara G. Leonard, LCAM, CMCA Community Association Manager Windward Pointe Condominiums

Thank you for sending Erik to do our service! What a smart wonderful person. I met him before but this is the first time he has been to our location himself. He was so helpful and showed me how to view the thumb drive I copied regarding an incident at the pool. I know nothing about computers (well, very very little) and he was so patient and showed me exactly what to do to view what I had copied. We spoke also about adding 2 additional cameras at the pool. 1 in the pool area and 1 in the parking lot. I am going to discuss at the next board meeting to see if we can add it to next years budget.. He really was a pleasure to talk to and have him do our monthly service. Accurate truly hires the very best! All of you are such a pleasure to speak to and do business with! Thanks again Theresa

Hi Shelby. Just want to let you and Nick know how great the gate is working on the automatic open and close. Really makes it nice for us so we don't have to be running up there every day while this new house construction goes on. We will just keep it like this until we advise you differently. Many thanks, great service. Lynn M. Lake Secretary/Treasurer

Hi, Can you please send me a Final ROL. The gates are wonderful and everybody is very pleased. As always, your company is the best! Peggy

Meridian on Sand Key